Blogs

Omnificient and a Birthday Celebration CSC Style

Highlights of today …

For those that love words … I believe the UWBA Sub Team was this very meaning today so thought it very appropriate when I stumbled across it on my walk around the office … “unlimited in creative power” … in Susannah’s words “we nailed it!”

What I also learnt about myself today was Me and a Mac … not a great combo! But I do make great wrapping paper.

So after our last checkpoint call together this afternoon …

… it was time to head out and go Brazilian style for a special birthday at Minas Brazilian. With a team effort, we held a surprise party to help Alona celebrate her birthday with her CSC Family. A great night had by all … fantastic food, great vibe!

Polaroid pics that everyone loved!

Group selfie

The food was wonderful, highly recommend the grilled salmon!

Snick Snax and Fog

I thought I would touch on some funny moments after the past few days. If you can imagine, when you are working with people whom all come from different countries, where the common language for all is English, but where the English language can be so diverse in everyone’s interpretation.

To give you a couple of examples

I say “It’s time for a Kit Kat Break“, it’s interpreted as “What App are you talking about now Sharon .. this Snick Nax?”. We both looked at each other, and I just burst out laughing. I then explained it is a type of biscuit and we needed to stop looking at data as it was driving us a little crazy!

Another example … Benedicte says “It’s foggy out there”, but what Susannah and I heard we both had to turn our heads. I will leave it up to you but it was not “fog”!

Imagine you are Brazilian and trying to say Vietnamese after you tell me we are going to Cordon Bleu (which is a French term generally), so I had to ask him to spell or say slowly and I was still not getting it until he mentioned Yen and the country she was from.

I’m guessing they are going with the noun .. cook of the highest class!

So yes, it takes several go’s, possibly being a little creative, but we have certainly had a lot of fun interpreting amongst each other.

Today there was a get together to listen live to one of the key notes at Dreamforce being held in San Francisco across several locations. It was announed about the partnership between Salesforce and United Way and the new digital age of connecting everyone together to record their donations and, soon to be, volunteer hours … connecting Citizen and Corporate Philanthropy at a scale they could potentially help so many!

Announcement back in February 2018

The partnership

Tonight, after a very long day continuing being immersed in data, the four of us went to meet some of the UWBA colleagues for a farewell drink of one of their colleagues leaving the organisation. It was another interesting place with a great vibe that we were introduced to as part of the overall San Fran experience – a Tiki Bar complete with exploding volcano, twinkling stars, carvings and totem poles. Pagen Idol

Group pictures

Benedicte, Ashley, Meghan, Ricardo, and Susannah

Benedicte, Paris, Ashley, Meghan, Kaila, Ricardo, Gabriel, Susannah

Humbling Experiences!

Sunday, 23rd September was my day to check out the Presidio area and to conquer the Golden Gate Bridge!

I decided to make the National Cemetery at Presidio my first stop. It was certainly a very humbling experience being amongst so many souls whom sacrificed so much! I took time to reflect and to send healing out.

The Presidio area is also well known for their picnic days. With many food trucks offering many delights, to a local Indian community dance group where women and young girls danced their traditional dances. The entertainment was colourful and full of vibe.

Next mission, to walk to and across the Golden Gate Bridge. I am happy to say it was conquered. What spectacular views and a beautiful afternoon!

The last couple of days, my CSC colleagues and I have been very busy analysing data and writing on walls as we thrash out our thoughts and discussions.

And the last couple of nights some of us have been re-visiting the Grace Cathedral. Monday night was a Sound Healing like no other. I think the pics and short video speak for themselves. Attended by 1300 people it was spectacular! This sound healing was in light if the Harvest Moon, a very special event providing space and sound to rip through your stuff and to give one almighty healing!

And tonight was the Tuesday night Yoga.

I love chatting to my CSC colleagues and discovered that for those that joined me, that they had not experienced such things back home like this so it was great to see them participating and enjoying the experiences.

Pictures below:

Awaiting to get into the Grace Cathedral with Hong Jing and Madlen

The impressive lights and instruments such as gongs, crystal bowls, Didgeridoo, Xylophone, rain makers, Native American Flute just to name a few that were to be played for an hour and 15 minutes.

Two ladies playing the Harp for an hour as people arrived .. see the short clip i have posted here so you can get a glimpse of what the energy was like!

Yoga with my CSC colleagues Abhay, Valentin, Susannah and Benedicte

A view of the last couple of days!

If you are interested in the Day in the Life of CSC in Sharon’s World, you might want to grab a cuppa, this one is a long one! The last couple of days have been full! So many stories, so many experiences.

Starting with Friday … well yesterday we felt like we made some headway, and left the office feeling like we are moving forward. With a couple of key meetings, we had things very much clearer in our heads. Still, of course, a lot to digest, and to get our heads around, but definitely took a few steps forward!

So what did we learn that I can share. Salesforce Philanthropy Cloud, or fondly known as SPC, as it is much easier to say … you try saying Philanthropy quickly!

“Philanthropy Cloud will enable employees. and companies to tailor, track and grow their community involvement, making it a one-stop shop for philanthropic engagement that will meet employees’ needs, raise company profiles and build a better society for every person in every community.”

Being almost 100 year old company, it is really looking at transforming to make themselves relevant in the Digital Age, partnering with large companies to help them meet their CSR (Corporate Social Responsibility). The potential is huge!

Meetings and drawing on walls makes way for thinking time and space!

5pm Friday night, and it was out the door, ready to experience what San Francisco had on order. So after some quick research, it was decided that Mr Tipples was the place to be to enjoy some Jazz. Well, weren’t we in for a treat! First up was the Josh Taylor Quartet – Bop Jazz; and then Mr. T All Stars. The atmosphere was wonderful, food and company was great, staff were very friendly including the beautiful Tonzia whom waited on us throughout the night, and the Jazz music was outstanding. I would highly recommend anyone in the San Francisco Bay Area to check it out.

Saturday was an early one. It was the IBM CSC Community Day. As we all piled into Ubers to head out to the outskirts of the City, there was a little excitement, wondering what the day ahead would bring. We arrived at the Oakdale Community Center, where several NGO’s come together and partner to support the mission to help the youth living in low income housing communities build brighter futures through mentorship and youth development. The vision – to end the generational cycle of poverty in one of the City’s most challenged neighborhoods.

The Oakdale Community Center and the surrounding area was bright with colour, where we were to be greeted by Leonardo Sosa from dev/mission, Mike Yoshioka and Marlene Harris from SFHDC. They are supported by a wonderful group of people that work and volunteer such as Leslie, Travis, Zuri, Stephany and Tina amongst a few names I captured, that help and support the 200 families in the local area. So when you add Jamie Lawrence from IBM and her husband John, Emma Almon from Atlas Corps, and the 15 of us from IBM #CSCUSA2 Team in the mix for the STEM (Science, Technology, Engineering and Mathematics) Family Day to volunteer, it was sure to be a fantastic day for the children and their parents that participated in the day’s event.

The colour that greeted us at the Oakdale Community Center

The Oakdale Community Center is full of wisdom and positive messages on the walls, on the poles, in the rooms.

Leslie Canjura (<dev/Mission>), Emma Almon (Atlas Corps) and Leonardo Sosa (<dev/Mission>)

With Jamie Lawrence (IBM), her husband John, and Yen (IBM Vietnam)

Leonardo with IBM CSC MEDA Sub Team – Noemi (IBM Japan), Abhay (IBM Australia), Leo, Hong Jing (IBM China) and Alona (IBM Philippines)

Welcomes, Thank you’s and let’s begins from Zuri, Marlene, Mike and Jamie

Some selfies with Tanujha (IBM India), Marlene (SFHDC), Mike and his sweet little son, Masabi, Stephany and Tina.

Masabi was a cute 9 month old whom was full of smiles and cuteness. He loved being a part of the day, and was so good around all of us.

Stephany, a bright 17 year old, and someone that I loved spending time with, and listening to her story. Stephany is one of 5 children, and talked about her family and growing up in the area. She was proud of her background, and was humbled by where she was right now in the way of her education, and getting to help out at the Center. Stephany loves learning coding, and is keen to learn more on graphic design. She has also been learning Japanese for the past 3 years, and has a strong desire to visit Japan one day. I spoke about my background, and passed on some guidance on how to go for her dreams! I introduced her to Noemi, whom is from IBM Japan, so that she had a connection to the place of her dreams when she gets there one day in the future.

Tina, born and raised in Samoa, also had an interesting story. We spoke of NZ and Australia, where she mentioned that she had sisters living in both countries. I asked how did she end up in America … short answer she moved from Western Samoa to Hawaii where she was a hoola dancer and met her husband-to-be there. He was a Police Officer in San Francisco, where she moved to and they had raised their family. She spoke passionately of family, her fears, and her love of volunteering her time!

The day was full of activities. The IBM UWBA Sub Team activity was building towers with Pasta and Marshmallows. A very sticky mess, but a lot of fun was to be had. Not sure whom enjoyed it more … the children or the adults!

Another activity that was going on, to remove and re-build a computer. Here Ricardo (IBM Brazil) is helping some of the teen boys on how to remove the fan without breaking it. I found this activity some fun to be around as I took some time to chat with David, a 13 year old. His passion was boxing, and loved science at school with his favorite being science engineering. He was a very focused young man and did a wonderful job in rebuilding the desktop.

Before long, it was onto more activities whilst lunch was being prepared. Here you can see that Suwidhi (IBM Indonesia) was not going to share … he wanted it all! This is a typical set up of a Taco Truck feast without the truck as it couldn’t get onto the premises.

Next activities were Puzzles and blowing bubbles.

The other activity, by the WAKE Sub Team was about introducing a little design thinking where the teens and young ones were to use post it notes to state their future dreams. The WAKE Sub Team spoke of what their dreams were when they were young, and where they are today. This was a very loud and boisterous activity having everyone engaged, and provided a space for them to all really think about, and put down on paper and up on the tree what it is they wanted to do.

The long awaited lunch … it smelled great, presented well, and went down like a treat. Thanks to the gentleman (whose name escapes me) whom gave up his time to provide a wonderful lunch for everyone. Everything was fresh and home made and was appreciated by all.

Before long, the community service day was done, we were bidding farewell, all feeling wonderful on how the day went, seeing a lot of smiling faces, and special memories made.

The late afternoon left some time to do some more exploring of this great City of San Francisco. Each group of people that left went off to do something different. I spent the afternoon with Lung (IBM Malaysia), Yen (IBM Vietnam) and Madlen (IBM Switzerland). We went off to discover the sights and sounds of the Castro District (a famous LGBT area), with all its rainbow colour and very friendly people. We spoke to a couple of the locals whom helped with highlighting some of the places to take a look at. I even found a gentleman by the name of Daniel whom was selling crystals, and whom was an artist sharing some of work of Angels that he has painted. We instantly connected, with our love of crystals and healing.

Next on the list was the Mission Area where we explored and saw the beautiful buildings of Mission High School, sat and absorbed the atmosphere at the Mission Dolores Park, the Clarion Ally Street Art (which is part of CAMP), a Blueberry Buffalo Soft Serve.

Next stop was the famous Painted Ladies. I would like to point out, we had stripped off with the weather being so beautiful. We stepped into an Uber to get to the Painted Ladies, got out of the car, and it was like we had stepped into another world! The temperature had dropped significantly, so back on went the jackets. The Painted Ladies are Victorian and Edwardian houses and buildings were built between 1892 and 1896 by a Developer – Matthew Kavanagh. They were repainted starting back in 1960s. These famous Painted Ladies have appeared in an estimaed 70 movies, TV programs and Ads, including the opening credits for the shows Full House and Fuller House (the sequel). If you click the link you can learn so much more about the history and background of what these beautiful homes and buildings stand for.

A busy, but wonderful couple of days was had by all. I do hope you enjoyed reading this blog and hope that the cuppa and break was worth it!

Reporting and Yoga at the California Academy of Sciences!

Today was busy teaming and getting into Salesforce reporting and spreadsheets. Needless to say having the time getting into the data analysis side of things was quite different for me with the focus on one task being an unusual thing to do, so the day went by quickly!

Lunchtime selfie practice for Ricardo .. only took 3 times to get it right!

So come to the end of the day it was off to the California Academy of Sciences to do yoga with a bit of a difference. One session was amongst the coral with a funky headset, the other session amongst the stars in the planetarium.

The Rainforest

Each Thursday night there is something fun for the adults only. Tonight it was Yoga amongst the Coral …

… and Yoga amongst the stars in the Planetarium

California Academy of Sciences

Benedicte advertising that “Water in a Box is better”!

Tocqueville, Homebridge, and Socialising

An eventful day, but hey whom am I kidding, every day is an eventful day!  Let me share about today:

  • First up … a learning for the UWBA Sub Team as we were deep into the reporting side of business this morning, a question was asked “What is Tocqueville?” in reference to what we were looking at. It led to an interesting discussion and we learnt something new. This particular program is named after Alexis de Tocqueville although a French man. in the mid 1800s was renowned for his works in Democracy in America and The Old Regime and the Revolution In both of these, he analyzed the improved living standards and social conditions of individuals as well as their relationship to the market and state in Western societies.
  • Next … Homebridge – Health Care Services Hiring Event – this was an opportunity to see how UWBA partners with a Not For Profit organisation.
    • UWBA helps by providing a venue, staff, and campaigning an event of this nature.  This type of event is where it provides an opportunity for “clients” (the youth) to come along and potentially put forward their details for jobs on offer.
    • We were able to see how this campaign was recorded and what data is captured live into the Salesforce system. In all my years around CRM, I do fully appreciate that having a CRM tool is important, additionally gathering key quality data also helps any organisation towards having something to analyse which can help with resources, promotions, types of engagements, etc.  Having a good CRM system is only as good as what is being entered, and how it is being used!  A tough, but necessary addition for many!
    • A plug for Homebridge, they provide home care and support services in San Francisco county. Their largest program is home care, in which they deliver more than 500,000 hours of home care service to over 1,200 clients annually. They also operate a training program for personal caregivers, and transitional care program for those discharged from hospitals by offering home based services to elderly and disabled in the Bay Area.

  • This afternoon was an All Hands Staff Meeting that we were invited to – being a part of this meeting provided an insight on a few different topics that were interesting.
    • So from a Fire Extinguisher Sweep sending 3 employees off to find the 5 extinguishers on the floor; to what to do in emergencies such as fires or (dare we say it) Active Shooters which was quite different from anything I have experienced in Australia, but I do understand very real in the US.
    • Next on the Agenda was Alyssum Maguire from Solano Youth Voices, a guest speaker whom presented on the great work they do such as the Youth Council, expansion of the Youth Voice by building a network of youth leaders and organisations. They are running Rising Leader’s training on a monthly basis for youth (ages 10-14); hosting creative engagement events for youth. All of this sounds amazing, wouldn’t it be great to have something like this across the board in all countries!
    • Next week is the Dreamforce event in San Francisco, and the statistics were phenomenal for last year with 170K registered, from 83 countries, and 10M online viewers; and there is guaranteed to be similar, or if not better, attendance this year.  There is a sense of buzz around the office as you think about those numbers, and how many will get to hear about United Way in a few scheduled keynotes. So if any of my followers are in the area, or are in the US and going to the event, reach out.

  • So to end a day of all days of learning, what is left, but a social event outside after work. I love social gatherings as it is a way to get to know people outside of the company walls, with it also being an opportunity for the UWBA team to get to know us better.
  • Once the socialising was done, only one thing left to do, try out some good food at a recommended Chinese Restaurant in Chinatown, and true to form, the food was great, and an added bonus where the staff looked after myself and my CSC colleagues very well!

Fire Drills, Passion and Yoga

The one time of the year that there is a fire drill in the building, and guess who were the lucky ones to find out UWBA’s evacuation plan. Luckily it was at the end of a meeting, the alarms are going off, quickly grabbing my important IBM gear, we were ushered out the door and down 10 flights of stairs. Interesting listening to some on how hearing the sirens made them nervous, others not so much. I think sometimes we might get a little complacent, sometimes frustrated, but these drills are an important necessity. And you know what, it was time for a tic tac break anyways to enjoy a little sunlight before we headed back indoors.

This afternoon I got to spend a little one on one time with one of the team members, Meghan (in picture below). After listening to her talking about what she did within UWBA the other day, I wanted to re-connect to listen, and listen again. Her passion for what she does clearly came out, which seemed common across everyone that we have spoken with so far. What I found beautiful about Meghan was her eyes welling up knowing that there was help, and was very appreciative of the opportunity that UWBA had been given by Atlas Corps and IBM. The consistent message we have seen is how all UWBA employees are wanting to make a difference in the world!

So this afternoon it was about taking some additional time to dig a little deeper and begin to think about a couple of recommendations moving forward that would benefit all … just one small piece of a bigger puzzle to help this fantastic organisation to continue the great work that they provide to so many.

Tonight was an amazing opportunity not to be missed … yoga at the Grace Cathedral. What an awesome place to be to do my favorite exercise – yoga. My yoga instructor, Jude, would be very proud and impressed.

My UWBA sub team colleagues Benedicte, Susannah and I met up with Emma from Atlas Corps to experience something out of the ordinary. The evening included live music, chanting by Nathan Kendall which both music and chanting was absolutely beautiful, and I stayed on for a meditation session to finish the evening out.

A great ending to a Monday!

More Sightseeing and A Healthy Debate at the Office!

Yesterday was a day of testing out the public transport system and getting around the City where I ended up at Golden Gate Park by pure chance. That’s what happens when you embrace letting go of having plans and just going with wherever you end up.

After hiring an electric bike, it was off to explore.

The Dutch Windmill

Bison Park

Watching Irish Dancing and a Big Band at Speckels Temple of Music

Ocean Beach which was simply stunning with the weather just beautiful.

So after a trip on a caltrain and bus back, it was then to the famous Lombard Street which was next on the list for the day. Certainly very pretty as the street was in bloom, and sometimes noisy as the cars and motorcycles would come down the street, twisting and turning with the best of whatever tunes they were playing.

Today was the start of a new week. Getting stuck into meeting key people and working away on the tasks at hand at UWBA.

One highlight that stood out for me for the day was where we were invited to a “Diversity and Inclusion Round Table – Brown Bag Lunch” session which was rather an interesting team bonding exercise. It turns out that these sessions are an open invitation where it provides anyone who chooses to go along with their lunch, an opportunity to have a healthy debate about different topics that are hot in the news.

Today’s hot topic was on Serena Williams loss against Naomi Osaka. Everything from fairness to womens rights to racism to the caricature cartoon that was drawn none other than by an Aussie was discussed and debated. Of course being the only Aussie in the room, it was an interesting experience to be a part of to say the least. So when it was asked of each of my colleagues and I what our thoughts were compared to the Bay Area team, they wondered if our opinions would be the same or quite different. I had to think fast when I was not even aware of what had happened, let alone know about the cartoon.

Whilst I was listening, I researched other “vocal” tennis stars such as Nick Kyrgios, one of our younger Aussie tennis players whom was notorious for his behaviour on the court. I was quick to show that there are other players whom get a similar type of treatment from the press, and my comments were if people, and that means anyone, that reacts with emotion in a difficult competitive high profile event, it is not always going to end as well as it could.  And with the discussion on whether the Umpire was fair or not, the other end of the scale is here where an Umpire has been reprimanded for his behavior towards Nick.

Serena is a great tennis player, and is a great change agent for many things! My philosophy is if you use your words wisely, pick your battles with grace, live with passion, and be humble, then change will come.

And to finish off this thought provoking experience of the day, I wanted to say congrats to Noemi whom won against Serena, for keeping her head in the game. She is a winner, and I do feel for her not being able to fully celebrate with all the controversy!

American Football and Squirrels

A buzz in the air as 13 of us made our way to Stanford, to find out about Tailgating and University Football. I can hear you non Americans asking “What is tailgating?” … we were soon to discover it is
host or attend a social gathering at which an informal meal is served from the back of a parked vehicle, typically in the parking lot of a sports stadium.

The sights showed some extravaganza, fun, and lots of family and communities coming together.

And let the game begin … John, one of our IBM Hosts did a wonderful job in making sure that we all knew what was going on with the game. Simply blew me away how many players were in fact on the ground, and how long 27 seconds can truly take! But in the end the Stanford Carinals crushed their opponent … definitely being the stronger team on the day.

Group selfies

Next, we got to check out the Stanford University campus. As far as a campus goes, it truly was beautiful and VERY BIG! One fact I learned was this is where Design Thinkingwas born.

Next on the sightseeing list was to check out Googleplex and Apple Park … both impressive sights. Both looking to expand such as Google looking to build a “Google Village“.

The drive home was my opportunity to drive the roads of California. This meant getting my head into left left left. We did some more sightseeing via Half Moon Bay and back up the Coast for some beautiful sights. We saw yards full of pumpkins of all varieties in wonderful displays, fog, trees, cliffs and an array of houses and buildings.

The day finishing with a very wholesome meal at Grubstake!

I would like to take this opportunity to thank our host John for organising all of us, keeping us well informed and safe. To John’s wife, family and friends, thank you for making us feel very welcome at your Tailgating party. We all had a blast!

Work flow and Culture

This morning was the first catch up with all the sub teams coming together sharing the highlights of the week, where everyone is at.

The last couple of days the UWBA Sub Team have been making head way continuing discussions, getting a good view of how the Organisation works, what value they provide to the youths and communities that they support with their Partners and Doorways. Using a different template and existing processes, and drawing on all of our expertise, a check in with our client, we soon came away feeling like we grasped a good high level overview which will help with the weeks ahead.

Exciting plans for the week to come!

Time for lunch with so much to choose from … today’s recommendation was Indian.

After a quick meeting at the end of the day, after a quick trip by cable car back to drop our gear off, it was time to unwind, review and socialise, checking out the local wines, food and people, which included the best donut place ever which included a line up … we are guessing they were top notch donuts. We were not too far wrong!

Locals introducing us to the local wines.

A donut place that seems very popular with a line up at the door.