More Sightseeing and A Healthy Debate at the Office!

Yesterday was a day of testing out the public transport system and getting around the City where I ended up at Golden Gate Park by pure chance. That’s what happens when you embrace letting go of having plans and just going with wherever you end up.

After hiring an electric bike, it was off to explore.

The Dutch Windmill

Bison Park

Watching Irish Dancing and a Big Band at Speckels Temple of Music

Ocean Beach which was simply stunning with the weather just beautiful.

So after a trip on a caltrain and bus back, it was then to the famous Lombard Street which was next on the list for the day. Certainly very pretty as the street was in bloom, and sometimes noisy as the cars and motorcycles would come down the street, twisting and turning with the best of whatever tunes they were playing.

Today was the start of a new week. Getting stuck into meeting key people and working away on the tasks at hand at UWBA.

One highlight that stood out for me for the day was where we were invited to a “Diversity and Inclusion Round Table – Brown Bag Lunch” session which was rather an interesting team bonding exercise. It turns out that these sessions are an open invitation where it provides anyone who chooses to go along with their lunch, an opportunity to have a healthy debate about different topics that are hot in the news.

Today’s hot topic was on Serena Williams loss against Naomi Osaka. Everything from fairness to womens rights to racism to the caricature cartoon that was drawn none other than by an Aussie was discussed and debated. Of course being the only Aussie in the room, it was an interesting experience to be a part of to say the least. So when it was asked of each of my colleagues and I what our thoughts were compared to the Bay Area team, they wondered if our opinions would be the same or quite different. I had to think fast when I was not even aware of what had happened, let alone know about the cartoon.

Whilst I was listening, I researched other “vocal” tennis stars such as Nick Kyrgios, one of our younger Aussie tennis players whom was notorious for his behaviour on the court. I was quick to show that there are other players whom get a similar type of treatment from the press, and my comments were if people, and that means anyone, that reacts with emotion in a difficult competitive high profile event, it is not always going to end as well as it could.  And with the discussion on whether the Umpire was fair or not, the other end of the scale is here where an Umpire has been reprimanded for his behavior towards Nick.

Serena is a great tennis player, and is a great change agent for many things! My philosophy is if you use your words wisely, pick your battles with grace, live with passion, and be humble, then change will come.

And to finish off this thought provoking experience of the day, I wanted to say congrats to Noemi whom won against Serena, for keeping her head in the game. She is a winner, and I do feel for her not being able to fully celebrate with all the controversy!

American Football and Squirrels

A buzz in the air as 13 of us made our way to Stanford, to find out about Tailgating and University Football. I can hear you non Americans asking “What is tailgating?” … we were soon to discover it is
host or attend a social gathering at which an informal meal is served from the back of a parked vehicle, typically in the parking lot of a sports stadium.

The sights showed some extravaganza, fun, and lots of family and communities coming together.

And let the game begin … John, one of our IBM Hosts did a wonderful job in making sure that we all knew what was going on with the game. Simply blew me away how many players were in fact on the ground, and how long 27 seconds can truly take! But in the end the Stanford Carinals crushed their opponent … definitely being the stronger team on the day.

Group selfies

Next, we got to check out the Stanford University campus. As far as a campus goes, it truly was beautiful and VERY BIG! One fact I learned was this is where Design Thinkingwas born.

Next on the sightseeing list was to check out Googleplex and Apple Park … both impressive sights. Both looking to expand such as Google looking to build a “Google Village“.

The drive home was my opportunity to drive the roads of California. This meant getting my head into left left left. We did some more sightseeing via Half Moon Bay and back up the Coast for some beautiful sights. We saw yards full of pumpkins of all varieties in wonderful displays, fog, trees, cliffs and an array of houses and buildings.

The day finishing with a very wholesome meal at Grubstake!

I would like to take this opportunity to thank our host John for organising all of us, keeping us well informed and safe. To John’s wife, family and friends, thank you for making us feel very welcome at your Tailgating party. We all had a blast!

Work flow and Culture

This morning was the first catch up with all the sub teams coming together sharing the highlights of the week, where everyone is at.

The last couple of days the UWBA Sub Team have been making head way continuing discussions, getting a good view of how the Organisation works, what value they provide to the youths and communities that they support with their Partners and Doorways. Using a different template and existing processes, and drawing on all of our expertise, a check in with our client, we soon came away feeling like we grasped a good high level overview which will help with the weeks ahead.

Exciting plans for the week to come!

Time for lunch with so much to choose from … today’s recommendation was Indian.

After a quick meeting at the end of the day, after a quick trip by cable car back to drop our gear off, it was time to unwind, review and socialise, checking out the local wines, food and people, which included the best donut place ever which included a line up … we are guessing they were top notch donuts. We were not too far wrong!

Locals introducing us to the local wines.

A donut place that seems very popular with a line up at the door.

Work, Ice Cream and Music

The last two days have whizzed by with meetings which is helping to provide my colleagues and I a glimpse into the Organization, the different teams, the challenges, all which is insight to netting out where we can direct our focus on to provide the most value. I must say my Salesforce training I received before I got here, is helping immensely!

This afternoon, sitting in our pod working away, someone popped their head around the corner and asked if we would like to join in on an Ice Cream party. You did not have to ask any of us twice, we were in, be part of the culture right! I must say, the entire UWBA Team have made us feel so welcome since our arrival. We were soon to discover that the Ice Cream party was between the 2 locations (San Francisco and San Jose (virtually with their own ice cream tubs)) celebrating, encouraging and rewarding the use of Salesforce Philanthropy amongst the employees. Mmmm! Eating the very nice ice cream was certainly a perfect opportunity to do some more networking with the staff in a relaxed atmosphere.

Moving on to Lunchtime, I wanted to share another opportunity of San Francisco culture. Walking, the four of us stumbled along a band playing so we took a few minutes to immerse ourselves into listening to these musicians playing outside the Microsoft building. I captured one of their songs for your listening pleasure.

Tonight, to keep with the music theme of the day, a small group of us ventured out to see Tom Odell at CAFE DU NORD.

It was certainly a beautiful atmosphere, Cafe du Nord was built in 1907 and was officially designated a San Francisco Historic Landmark in 2015.Tom was very easy listening as he played the piano, spoke about his writing career in between singing the songs. Tom is a popular artist in the UK, however, here in San Francisco amongst 300+ it was an intimate event, sound was great, and everyone respectful and listening as he bellowed out the tunes. Great night!

CSC Teams meet …

Another full day in San Fran .. with an extra buzz in the air as we all get prepared to meet with our respective host organizations. Everyone looking all amazing as we dressed up in our business wear.

Standing outside, a group selfie before we all divided into our sub teams and went our separate ways

However, I do think our team got the best mode of transport to the Office, traveling the fine cable car! The cable car was borne by someone wanting to make a change after witnessing a horrific accident in 1869 … Andrew Smith Hallidie.

We get to the UWBA office, waiting with anticipation, sussing out who the neighbors are, and if you look closely, see who else is on the board …

Once we finally arrive, we see that we have been given decks with each one have a welcome message. Already starting to feel like home!

After a few hours of getting some paperwork out the way, it was down to some listening and learning more about the different programs that UWBA have, the structure, and some time to ask questions along the way. The brain ticks over, notes made, and before long it was lunch time.

Now .. lunch … amazing! It ticked all the boxes of supporting local business and being good wholesome food which went down well as we sat with Nicole for a lunch meeting.

With a short walk to IBM Office …

We were greeted by Jamie Lawrence, our local CSC Coordinator. Jamie spoke of the CSC program with such passion and was excited to introduce

  • Scott Beale the founder and chief executive officer of Atlas Corps, a leadership development program for nonprofit professionals. Scott shared his story about Atlas, about the Fellows and his vision and passion.
  • Speakers from each of the 4 host organizations including Nicole from UWBA (picture below) were introduced. They all did a great job sharing their missions and what projects each of the CSC sub teams were to help in.

Time for the photos …

UWBA Sub Team

All the Sub Teams with Hosts

Nicole and Ansa (Atlas Fellow) from UWBA

Ansa and Sharon

Nicole was very excited to be part of the experience and loved the views

SFCCC Sub Team and Host

MEDA Sub Team and Host

WAKE Sub Team and Host

Jamie Lawrence with the Sub Teams

So that’s the official Day 1. Lots said, lots to do!

So as I watched the sun go down over the Bay, I was feeling blessed, still pinching myself that it was all happening. The sunset a glorious way to end our first day.

Making the Impossible Possible!

Day 3 has whizzed by in true fashion.

After saying good morning to the staff at breakfast whom are very talkative and very interested in helping us, and finishing fuelling the brain, it was time to

  • complete last minute logistics
  • meet our 3 Fellows – Ansa, Giana, and Victor
  • have some more fun teaming activities

Amazing how time can fly. Before long, we were packing up the technology and it was free time.

This afternoon the team dispersed in different directions. Lung, from Malaysia, and I took time to check out the public transport system and hopped on a bus to see the famous Golden Gate Bridge. It was also a great opportunity to learn some more about Lung as part of the teaming. The bus ride passed by quickly as we chatted about all sorts of topics.

When we got off the bus we were pleasantly surprised by this amazing bridge with so much history behind it. The weather perfect for the bridge to shine!

The buzz words for today that I read on the outdoor museum information on the bridge, and then heard randomly later tonight, Making the Impossible Possible. This started me thinking, it is something that I do on a regular basis.
“Success is the point where your most authentic talents, passion, values, and experiences intersect with the chance to contribute to some greater good.”–Bill Strickland

It was also perfect weather conditions being a little windy which provided for some busyness out in the Bay as we watched the Kitesurfing which is a very popular sport.

History of Kitesurfing/Kiteboarding

Kitesurfing in San Francisco Bay Video

Tonight we met up with Sushil. He had reached out via my blog posting yesterday and was interested in meeting up with our #CSCUSA2 team. Sushi is on a break after his #CSCUSA1 Chicago assignment. He joined some of us for a meal where we exchanged experiences, with

Sushil sharing some tips. It was a wonderful evening, complete strangers soon became firm friends having something in common!


Tomorrow each subteam meets their Host Organizations. So tune in to find out how it goes .. until then .. cheers

All about the Environment, Sightseeing and Teaming

How many steps and experiences can one fit into a day .. when you have 15 CSCers anything is possible!

Breakfast time and we got to meet the last 2 who got in late last night- Ricardo and Susannah. Which meant that we could have our 1st full team selfie al biet took a few go’s!

The morning was spent taking in what San Francisco had to offer. So we were entertained, we walked, we experienced, we got to learn about each other.

Some of us got up to leave for a tiki tour of the local area

First stop .. Grace Cathedral. Being drawn to look inside we were all pleasantly surprised. They are all about Art, Children, Youth and Family, providing many different programs for the local community.

Inside we were treated to a walk in a Labyrinth inside the cathedral. Some were keen to give it a go to connect with themselves and to give thanks.

Selfies outside the Cathedral

We walked down many steep hills walking past Chinatown to Union Square. This is where I learned about the story of the picture on the Billboard

“Believe in something, even if it means sacrificing something” Colin Kaepernick which provided some food for thought in the media https://www.hollywoodreporter.com/news/nike-unveils-colin-kaepernick-protest-just-do-it-ad-1139343

Kaepernick created a national firestorm when he began kneeling during the National Anthem in an effort to protest African-American inequality in America.

Since then, a number of players on nearly every NFL team have kneeled or raised a fist during the anthem for the same protest.

Here we pay honour and respect the message!

Our next destination was the Ferry Terminal, who knew what we were walking into, but the San Francisco Rally for Rise for Climate, Jobs and Justice. https://www.nbcbayarea.com/news/local/Rise-for-Climate-Jobs-Justice-in-San-Francisco-492769111.html

A very colourful rally and full of great messages, music, dance and passion about an important topic.

After getting to the Ferry Terminal, getting a glimpse of the Golden Gate Bridge, it was time to head back to meet up with Emma our local coordinator from Atlas for more teaming.

For those up for it, the day was finished with a yummy Italian meal.

Ricardo’s attempt at a group selfie .. such concentration.

Several go’s later it took all 3 to get everyone paying attention!

Whew .. so after nearly 20k steps today, I think it’s time for a rest.

Laters …

Our first day …

So finally we are here in San Francisco, and it certainly has been a long 36 hours since I left Sydney yesterday.

First person I meet is Abhay from Canberra, a fellow Aussie. Up until we had to fly out we talked non-stop, both excited for the journey ahead.

Getting into San Francisco, we are met by Celstine from Atlas Corps, all smiles and very helpful. Waiting for our shuttle and who do we see, Claudio. Before long, it started to feel like the show ‘The Amazing Race’.

The shuttle ride into the city and things that I noted was that there was lots of colour and signs on CRM, AI (Artificial Intelligence) and IoT (Internet of Things).

After a day of saying hi, giving hugs, it was soon time for check in and a lunch at The Village Cafe, which was every bit old American style. With a 4D experience with my Elephant Cup (yes it leaked), and a shout out to Edward whom was pleased we had picked his cafe for the first American experience, was very interested in hearing why we were here.

With Edward, the owner of the Cafe

After lunch, a short walk where Madlen and I enjoyed a gentleman playing church bells as if they were his percussion, sounding lost as people went their merry way.

Tonight a few more had arrived. A walk to an American Bar, soon there was a lot of chatter, more hugs, getting to know each other more in person.

Thirteen of us .. Waiting for Ricardo and Susannah

Inside the bar, patrons sitting around the bar, watching their sport

Suwidhi, Yen, Alona, Tanujha, Noemi

Hong Jing, Noemi, Benedicte, Yen and Tanujha

#cscusa2 #ibmcsc #ibmcitizen

Connection and Letting Go

This time next Friday I will be well and truly on my way to an experience of a life time in San Francisco … woohoo!

After nearly 3 months of getting to know my other CSC team members via webex meetings, WhatsApp chats, Slack channels, we will all finally be together face to face in the one location, the one city, the one country, ready and willing, to help our 4 organisations – UWBA, WAKE, SFCCC, MEDA. Super exciting!

connectedworld

Bringing together 15 people from 13 countries (Australia, Brazil, China, Denmark, India, Indonesia, Japan, Malaysia, Philippines, Romania, Switzerland, Vietnam, UK) whom have never worked together, coming from all backgrounds and experience, different cultures.  So connection is crucial!

Learning from my own job  and experiences, networking is super important.  I started to think very early on, the different ways we can get to know each other, using different tools for different things.  So in my true way of working, I knew that we needed to get this happening sooner rather than later to maximise the time to getting to know each other and went ahead full steam ahead.  The comment I got after the final piece of getting the right people in the last big grouping this week was Sharon, you are a super connector”.  Connection is important as it allows us to grow as a team!  The more we get to learn about each other, the more that we can find ways to work together to achieve greatness.

2018-08-31_20-43-41As part of this journey, one of the other key tasks is to ensure that whilst I am gone, the work and support continues.  I have worked really hard on ensuring that I finish off projects that I started, that the day to day things continue on in my absence, and support is in place for everything that I have been working on.  So while I am away I have a clear conscious knowing that all will continue to tick over, which all helps me to put 100% focus on the project and experience ahead.  So when my last final handover call this week was coming to an end, I was told Sharon, it is now time to let go … and you know what, that I will!

I have an awesome network of colleagues around the globe and I know that everything is in good hands! Everyone’s support has been amazing from my Manager, to the Executives, to the squads around the globe that I work with, to my work colleagues and friends locally.  So … thank you to you all!

This weekend is time for those last minute things, time with family and friends, and feeling thankful that I will be here on Sunday to help celebrate Fathers Day here in Australia with my family.  So to all those whom will be celebrating Fathers Day in this part of the world, Happy Fathers Day!

Proud to be an IBMer

Proud

Today was just one of those days that reminded me why I continue to be proud to be an IBMer, even after 20+ years!

This morning at 5am local time, I was up early with a little bounce.  Today my sub-team colleagues Benedicte, Ricardo, Susannah and I were having an introduction meeting with the Organisation we have been aligned to – United Way Bay Area (UWBA).  With Notepad on screen for notes, poised with anticipation, taking a deep breath, here we were, on video conference finally getting to meet to talk with the Client.

With introductions done, it was time to switch on those skills and remembering the first rule of thumb and a couple of IBM’s 9 practices – put the client first, and listen for need, envision the future!

We listened, we learned, with only an hour, and knowing it was only to be an introduction with more to come in the near future.  But oh my, how the mind was going through all the possibilities on how we can assist to help the organization.  They have a few programs, but they are wanting to focus on the one which is supporting the Youth in the Bay Area, which in turn helps those volunteers and business partners that help to make this happen.

Our mission to help UWBA is to provide solutions for:

  • Analysing and reporting on UWBA employer engagement specifically for Business Partnerships
  • Labor Market Research for Youth Employment in the East Bay and beyond to expand youth employment work to new areas/sectors
  • Exploring data collection and an analysis protocol to conduct a longitudinal study on impact of business partnerships and the connection to youth jobs

Then came question time.  Questions were asked, notes taken, the mind whizzing through all the fleeting thoughts ensuring that we made the most of this opportunity.  Before long, the hour was up, and we were all looking forward to meeting each other face to face in less than 3 weeks time.  So with a little more knowledge of what was ahead, I was feeling a little more grateful for all the skills I have learned over the years and knowing that they will come in very useful moving forward.

Later in my morning, it was time to put my focus on IBM, my employer.  To listen, to learn, to contribute to our future as IBM A/NZ and what that looks like, and how this could evolve and potentially contribute to the wider IBM as a corporation.

IBM has had such a transformation over the recent years, it has certainly been a ride that a lot of us still here have been watching play out.  Our A/NZ Managing Director, David La Rose being new to this role in October 2017, went on a journey across his Markets to introduce himself, where he is from, but most importantly, to listen, to learn, to understand his teams.

From this, David has taken the information he learned and with the help of his leadership team is doing something that has everyone curious about.  We are about to embark on an exciting journey of culture growth and change where all A/NZ employees are encouraged to get behind and support, and to be a part of.

David and the IBM Leadership Team introduced a new program “Vision Sprint”.  So today I attended the 22nd sprint session of Create. Lead. Become.  Being a part of Sprint Session 22, a master number in numerology (the ability to manifest your dreams into reality), it was sure to be a lively session, full of great ideas.  The Vision Sprints are focused on creating a workplace culture and new ways of working that will bring out the best in each of us. By participating in a Vision Sprint, we got to have the opportunity to work with IBMers from across all of our teams and businesses to create the IBM culture that will ensure IBM’s continued success.

The 2 hour session gave us an opportunity to ask what is our state now, what do we want to stop, and what do we want to keep.  There was also a series of questions for what we would like to see in our future in IBM that we got to rate in sub-teams, and well, you can see from the pictures below, that most of our teams were focused on satisfaction with a constructive style (in the blue) over aggressive/defensive or passive/defensive styles.

If nothing else in my time so far with IBM over the last 20+ years, transformation is something we have the privilege to do regularly in many different areas.  If something is not right, then we step forward to make a change, to course re-correct, to make a difference!

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