Prepare Rehearse Deliver!

Today was the day, the day that we have all worked hard towards .. that final presentation to our client.

We followed the IBM principles of Prepare, Rehearse, Deliver. This morning, the four of us sat as we finalised the presentation, we each spent time alone with our thoughts and wrote notes of what it was we wanted to impart.

We convened, ran through what we were each presenting, refining the delivery.

Then 12pm came and we were ready! The UWBA Team settled, with the San Jose dialed in, we began.

With Benedicte opening and introducing the Engagement Model, Susannah talking about the Engagement Model Workbook and scoring, Ricardo highlighting Salesforce data quality report and dashboard prototypes, it was soon to be my turn in the spotlight.

With butterflies in the stomach, off I went … I spoke about the high level recommendations that we had come up with. It felt right, and as I drew on all my experiences of talking to our sales communities about our own internal CRM tools, I was soon in Shaz mode promoting the importance of data collection, and stressing the areas of our observations and recommendations which supported everything that had been shared with them throughout the presentation.

Finally, after great questions and discussion from the UWBA Team throughout the presentation, Benedicte wrapped it up very nicely.

The UWBA Team forever grateful, the smiles and claps afterwards, and all the comments received, we were on a high!

This afternoon we were focused on transferring of knowledge and finalising all the deliverables to present in a special morning tea with our UWBA family tomorrow.

We took a minute to pose for a team pic for Robert from the Marketing Team with our host Nicole.

Lunch we decided on a mini celebration at a local Australian cafe .. so I got to splurge and enjoy salmon, cream cheese and dill on sour dough bread, with a Tumeric Latte Almond Milk extra hot. Whilst a little pricy and not an Australian staff member in sight, I was still a happy camper!

What a day! Difficult to get across just how I am feeling, but all I can say to sum it up in one word … MAGIC! And to quote Susannah .. “Nailed it!”