An eventful day, but hey whom am I kidding, every day is an eventful day! Let me share about today:
- First up … a learning for the UWBA Sub Team as we were deep into the reporting side of business this morning, a question was asked “What is Tocqueville?” in reference to what we were looking at. It led to an interesting discussion and we learnt something new. This particular program is named after Alexis de Tocqueville although a French man. in the mid 1800s was renowned for his works in Democracy in America and The Old Regime and the Revolution. In both of these, he analyzed the improved living standards and social conditions of individuals as well as their relationship to the market and state in Western societies.
- Next … Homebridge – Health Care Services Hiring Event – this was an opportunity to see how UWBA partners with a Not For Profit organisation.
- UWBA helps by providing a venue, staff, and campaigning an event of this nature. This type of event is where it provides an opportunity for “clients” (the youth) to come along and potentially put forward their details for jobs on offer.
- We were able to see how this campaign was recorded and what data is captured live into the Salesforce system. In all my years around CRM, I do fully appreciate that having a CRM tool is important, additionally gathering key quality data also helps any organisation towards having something to analyse which can help with resources, promotions, types of engagements, etc. Having a good CRM system is only as good as what is being entered, and how it is being used! A tough, but necessary addition for many!
- A plug for Homebridge, they provide home care and support services in San Francisco county. Their largest program is home care, in which they deliver more than 500,000 hours of home care service to over 1,200 clients annually. They also operate a training program for personal caregivers, and transitional care program for those discharged from hospitals by offering home based services to elderly and disabled in the Bay Area.
- This afternoon was an All Hands Staff Meeting that we were invited to – being a part of this meeting provided an insight on a few different topics that were interesting.
- So from a Fire Extinguisher Sweep sending 3 employees off to find the 5 extinguishers on the floor; to what to do in emergencies such as fires or (dare we say it) Active Shooters which was quite different from anything I have experienced in Australia, but I do understand very real in the US.
- Next on the Agenda was Alyssum Maguire from Solano Youth Voices, a guest speaker whom presented on the great work they do such as the Youth Council, expansion of the Youth Voice by building a network of youth leaders and organisations. They are running Rising Leader’s training on a monthly basis for youth (ages 10-14); hosting creative engagement events for youth. All of this sounds amazing, wouldn’t it be great to have something like this across the board in all countries!
- Next week is the Dreamforce event in San Francisco, and the statistics were phenomenal for last year with 170K registered, from 83 countries, and 10M online viewers; and there is guaranteed to be similar, or if not better, attendance this year. There is a sense of buzz around the office as you think about those numbers, and how many will get to hear about United Way in a few scheduled keynotes. So if any of my followers are in the area, or are in the US and going to the event, reach out.
- So to end a day of all days of learning, what is left, but a social event outside after work. I love social gatherings as it is a way to get to know people outside of the company walls, with it also being an opportunity for the UWBA team to get to know us better.
- Once the socialising was done, only one thing left to do, try out some good food at a recommended Chinese Restaurant in Chinatown, and true to form, the food was great, and an added bonus where the staff looked after myself and my CSC colleagues very well!
Sharon Tunley 